Centennial pet licensing
Frequently asked questions
HELP DESK
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LICENSING OPTIONS, DATES, AND LOCATIONS
When does my pet's temporary license expire?
Temporary licenses expire after 30 days. To convert a temporary license into a full license you must provide new proof of rabies vaccination prior to the temporary license expiration date. With the provision of a rabies expiration date in the future, your pet's license will be extended to the full term originally selected.
Where can I license in person?
You may license in person at the City of Centennial, Public Works Facility located at 7272 S. Eagle St. Centennial, CO 80112.
How old does my pet need to be for me to license them?
All pets over the age of 6 months are required to be licensed.
When does my pet's license expire?
Licenses expire based on the number of years selected after the license start date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase. Rabies must be valid during the time of renewal.
What jurisdictions does Centennial Animal Services provide licensing services for?
Centennial Animal Services provides licensing services for the following areas: the City of Centennial.
What is the refund policy on licenses?
Refunds may be granted if your pet has passed away, provided the request is submitted within 30 days of the license purchase date. After this period, we’re unfortunately unable to process a refund.
Can I transfer a license if my pet passes?
License transfers may be granted in certain cases. Please visit the City of Centennial in person to learn more.
When can I renew my pet's license?
You may renew your pet's license within 60 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.
PROGRAM AND PARTNERSHIP
Why does the system say my address is not valid?
You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact the City of Centennial directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.
FEES AND FINES
Is there a discount for licensing multiple pets?
No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.
My pet qualifies for the service animal rate. What do I do?
Please visit the City of Centennial in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.
What is the senior citizen age requirement?
Residents 65 years of age or older qualify for one free dog license annually for their first pet, with proof of age.
My pet has been spayed/neutered since I last purchased their pet license. How do I qualify for the discounted rate?
If your community requires proof of spay/neuter for your pet in order to receive a discounted licensing rate, you will need to upload the appropriate documentation stating that your pet has been spayed/neutered to your online account. Once the documentation has been approved by Centennial Animal Services, you will be eligible to receive the new discounted rate. Otherwise, you can visit in person at 7272 S. Eagle St. Centennial, CO 80112, and show proof of spay/neuter there.
What is the processing fee?
A processing fee of $2.00 per license product applies to all online orders.
ACCOUNT UPDATES
My pet is no longer with me, but I’m still receiving renewal reminders?
We’re sorry! Unfortunately, unless you update your account to reflect that a pet is no longer in your care, we have no way of knowing. Have you already told us? You may have a duplicate account. Get in touch with your licensing organization or our DocuPet customer service team to update your record.
Does my license transfer if I am moving?
If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
How do I notify DocuPet that my pet has passed away?
We're sorry for your loss. You can update a pet's profile via your online account by editing your pet's profile and selecting 'Remove this Pet'.
TAGS
How do I receive my tag if I don't have a current address?
Please visit the City of Centennial, Public Works Facility in person located at 7272 S. Eagle St. Centennial, CO 80112 and they will be able to assist you.
CITY INFORMATION AND CITY ORDINANCES
Where can I find information about the pet licensing ordinance/bylaw?
Visit this page for information on licensing ordinances/bylaws.
Is there an alternative way to complete pet licensing if I have accessibility needs?
If you need an accessible alternative to Centennial’s online pet licensing services, please contact 303-754-3358 or email ADACoordinator@centennialco.gov. For full details, please refer to the City of Centennial Accessibility Statement.
Is there a limit to the number of pets I'm allowed to have?
A maximum of four (4) pets (dogs and/or cats) are allowed per dwelling. However, with a valid Pet Fancier's Permit approved by Centennial Animal Control as set forth in Section 7-7-350, you may have up to six (6) pets.
What species are required to be licensed?
The following species are required to be licensed: Dogs
Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)
Please get in touch with Centennial Animal Services at (303) 325-8070.
DOCUMENT SUBMISSION
My pet is rabies exempt, what do I do?
You will need to complete the required paperwork and visit the City of Centennial in person to qualify for rabies exemption.
What documentation is required to purchase a license?
A valid rabies proof is required to purchase a pet license. A 30-day temporary license may be issued if you do not have rabies proof at the time of licensing. Proof of spay/neuter is required to receive the discounted altered rates.
I just adopted my pet, but the information on the rabies vaccination certificate does not match my information. What should I do?
If the rabies vaccination certificate does not match your information because the pet was adopted, we recommend contacting Centennial Animal Services directly so their team can review and approve the documentation. We suggest reaching out to confirm that you have all required documentation, which may include adoption paperwork, in order to license your pet.
Where can I obtain a copy of my pet’s rabies or spay/neuter document?
If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:
- The document provided is the right type of proof required.
- Pet and pet owner account data matches your own.
- The document is clear and legible.
Can I still license my pet if I don’t have the required documentation?
Yes! A temporary license can be issued while you gather your documents. Just follow one of the licensing methods listed above to get started. Please note that proof must be submitted before the temporary license expires, otherwise a new license will need to be purchased.
How long does it take for my pet’s documents to be reviewed?
Documentation uploaded via the online system is reviewed within two to three business days.

